{"id":1484,"date":"2025-01-10T11:38:13","date_gmt":"2025-01-10T11:38:13","guid":{"rendered":"https:\/\/bioplace.biz\/?page_id=1484"},"modified":"2025-04-15T08:51:17","modified_gmt":"2025-04-15T06:51:17","slug":"rules-of-use","status":"publish","type":"page","link":"https:\/\/bioplace.biz\/en\/rules-of-use\/","title":{"rendered":"Rules Of Use"},"content":{"rendered":"\t\t
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RULES OF USE<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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EXTORTION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Extortion is prohibited on Bioplace, as outlined in our\u00a0Buyer Policy<\/span>\u00a0and\u00a0Seller Policy.<\/span><\/p>

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The following actions are examples of extortion:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tA buyer leaves a negative review in an attempt to force the seller into providing additional items that were not agreed upon in the original transaction.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tA buyer leaves a negative review in an attempt to force the seller into providing a refund, regardless of whether or not a refund is warranted.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tA seller offers a buyer additional goods, services, or compensation in exchange for a positive review. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Please remember that we may not be able to consider any communication or transactions that occur off Bioplace.<\/p>

    For your own protection, please be sure to use Bioplace’s\u00a0Messages<\/span>\u00a0tool and conduct all transactions through our checkout system.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    FEES & PAYMENTS POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    Sellers may be charged for using some of Bioplace\u2019s services. This Fees & Payments Policy explains your fees and taxes and how to pay them.<\/p>

    This policy is a part of our\u00a0Terms of Use.<\/span> By opening an Bioplace shop, you\u2019re agreeing to this policy and our Terms of Use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tTypes of Fees<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOff-Platform Transactions<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPaying Your Bioplace Fees<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tTaxes<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOther Governmental Fees, Charges and Levies<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMarketplace Reporting of Seller Information<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      1 – Types of Fees<\/strong><\/h4>

      Sellers may be required to pay the following types of fees. Please note that all fees are listed exclusive of any value-added tax (VAT) or similar taxes that may apply. See the Taxes section below for further details. It’s important to note that all service fees, including prepaid fees, are non-refundable.<\/p>

      Set-Up Fee<\/strong><\/p>

      To open your Bioplace shop, you may be required to pay a one-time set-up fee. Please note that if applicable, the set-up fee will be displayed and charged as part of the shop set-up process. During onboarding and upon your confirmation of this charge, we will initiate a pending transaction on your card. This transaction will be processed after onboarding is complete, your shop is open, and you are able to receive orders on Bioplace. By providing your card information and approving the set-up fee, you authorise us to charge your designated payment method. The one-time set-up fee is non-refundable once paid. We reserve the right to adjust or change the set-up fee at our discretion. In certain circumstances or promotional periods, the set-up fee may be waived at our sole discretion. The set-up fee is listed exclusive of any taxes that may apply and depending on the location of your bank account, you may incur additional charges for taxes on this fee at a later time, in accordance with local regulations. Any taxes, where applicable will be reflected in your payment account and deducted from sales. See the Taxes section and the Currency Conversion section below for more details on the set-up fee.<\/p>

      Transaction Fees<\/strong><\/p>

      When you make a sale through Bioplace.biz, you will be charged a transaction fee of the price you display for each listing plus the amount you charge for delivery and packaging whenever it applies. Transaction fees varies according to the type of product:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tConsumables: 5%<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPhysical products: 10%<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tServices: 15%, except financial services rated at 0.5%<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        We do not charge transaction fees for temporary refundable containers delivered with consumables and goods unless they are separately listed and sold or rented (as goods). In case you take a provision of refundable containers, we will charge the same transaction fee on the provision charged as to manage the financials of that temporary provision.<\/p>

        If you sell from the EU, the transaction fee will not apply to sales tax. If you sell from anywhere other than the EU, the transaction fee will apply to the listing price (which should include any applicable taxes that you as a seller are responsible for), postage price, and packaging. If you offer optional personalisation for an additional fee, the additional fee for personalisation is added to the listing price you display and the total display price is subject to the same transaction fees described in this Section. See the Taxes section below for more information about whether you are required to include applicable taxes in your listing prices. Transaction fees are deducted from your current balance as each sale occurs, and are reflected in your payment account.<\/p>

        \u00a0<\/p>

        Payment Processing Fees<\/strong><\/p>

        Online Sales. Bioplace will charge a fix payment transaction cost depending on the type of payment you have chosen. We currently accept the following payment methods, which transaction costs are:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMajor credit cards (via Stripe services): 1,5% + 0,25\u20ac per transaction<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tBank transfer: 1\u20ac per transaction (minimum quantity 1,000\u20ac, excluding VAT)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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          Regulatory Operating Fees<\/strong><\/p>

          Sellers in certain countries will be charged a Regulatory Operating fee on each transaction. A Regulatory Operating fee is a fixed percentage of the price you display for each listing plus the amount you charge for postage (including gift wrapping and personalisation, if applicable) and is charged, where applicable, in addition to other fees described in this Policy. Regulatory Operating fees may vary per country and are charged as a result of the increased cost of operating in the relevant country, for example, as a result of additional costs of compliance with applicable regulation(s). You can find the countries in which Regulatory Operating fees apply as well as the specific percentage fees for each country in\u00a0this help article.<\/span><\/p>

          \u00a0<\/p>

          Currency Conversion<\/strong><\/p>

          With the exception of the set-up fee, transaction fee, Offsite Ads fees, the Payment Processing fee, Regulatory Operating fees, and deposit fees, Bioplace converts fees from EUR to your payment account currency at the market rate at the time the fee is reflected in your payment account. All fees appear in your payment account in euros.<\/p>

          Transaction fees, Offsite Ads fees, Regulatory Operating fees: If you list your items in a currency other than that of your payment account, the transaction fee and, where applicable, the Offsite Ads fee and Regulatory Operating fee will be converted to your payment account currency at the market rate and reflected in your payment account. Set-up fee: The set-up fee is charged to your card in the local currency of your bank and converted at the market rate at that time.<\/p>

          To avoid incurring foreign exchange charges on your sales, Bioplace recommends you list your items in the same currency as your payment account currency. Buyers see the items in the currency of their choosing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          2 – Off-Platform Transactions<\/span><\/strong><\/h4>

          Buy and sell items safely and securely on Bioplace. Off-platform transactions are not protected by Bioplace\u2019s secure payment platform or policies, and offers to buy or sell outside Bioplace are a potential fraud risk for buyers and sellers. Therefore, any action to move a transaction off the Bioplace platform is strictly prohibited by Bioplace. This includes, for example, encouraging buyers to purchase an item in your Bioplace shop through another venue or directing buyers to another venue via a QR code. A transaction initiated on Bioplace may not be completed off of Bioplace. The price stated in each listing description must be an accurate representation of the sale. Sellers may not alter the item’s price after a sale for the purpose of avoiding Bioplace transaction fees, misrepresent the item\u2019s location, or use another user’s account without permission.<\/p>

          3 – Paying your Bioplace Fees<\/strong><\/h4>

          Bioplace will automatically deduct all fees owed from your payment account, with the exception of the set-up fee which is charged to your card when you complete onboarding. Provided you have sufficient funds in your payment account no further payment action is required. If your payment account does not contain sufficient funds you are responsible for paying any fees owed in full within 15 days of the date of your monthly statement, or the account will be considered past due, and Bioplace may charge your card on file or take other actions to collect funds as laid out in the Recoupment section of\u00a0Bioplace’s Payments Policy<\/span>. If you make a sale while you have an outstanding balance the net sale amount will be applied to your outstanding balance. You may pay your outstanding balance manually by credit card, debit card, or Stripe.<\/p>

          Your statement is available in your payment account at the beginning of each month, and will detail all sales and fees activity from the preceding month. You can learn more about paying your outstanding balance in\u00a0this Help article.<\/span><\/p>

          Bioplace may suspend your selling privileges at any time pending payment of your outstanding balance.<\/p>

          4 – Taxes<\/strong><\/h4>

          Aside from the limited circumstances set out below, you are responsible for collecting and paying any taxes associated with using and making sales through Bioplace\u2019s services, including any fines, penalties and\/or interest assessed directly or indirectly on such taxes (even if retroactive).<\/p>

          For purposes of these Terms, please note that while some countries may refer to VAT using other terms, e.g., Goods and Services Tax (“GST”) or Harmonised Sales Tax (“HST”), we’ll just refer to VAT, GST, HST and any local sales taxes collectively as “VAT” unless the context requires otherwise.<\/p>

          Listing your items on Bioplace<\/strong><\/p>

          If you sell on Bioplace and reside outside of the EU, you may need to include applicable taxes in your listing prices.<\/p>

          You can learn more about how taxes are displayed and communicated to buyers in different jurisdictions in this\u00a0Help article.<\/span><\/p>

          Where Bioplace is required to collect sales tax\/VAT on your behalf, Bioplace will use the category you assigned to each listing to calculate, collect and remit the applicable taxes. You are solely responsible for ensuring that all of your listings are properly categorised, and you agree to indemnify Bioplace for any losses it incurs in connection with any miscategorisation of your listings by you.<\/p>

          Please remember that Bioplace’s fees do not include any withholding taxes that might apply in your home country. You are required to pay Bioplace the full amount of our fees and may not deduct any applicable withholding taxes from that amount.<\/p>

          In certain jurisdictions, where required to comply with applicable laws, Bioplace may withhold taxes from payments made to you or on your sales made through Bioplace.biz.<\/p>

          Taxes on Seller Services<\/strong><\/p>

          VAT on Seller Fees<\/p>

          Depending on your business status and location, Bioplace may be required to apply VAT on seller fees charged each month and remit it to the relevant tax authority. VAT is collected on all Bioplace fees for sellers located in countries where VAT should be applied. Note that fees listed in this policy are exclusive of VAT. To learn more about how VAT works on Bioplace, see\u00a0this Help article.<\/span><\/p>

          Taxes We Collect and Remit from Buyers<\/strong><\/p>

          Digital VAT Fees<\/p>

          Under local laws in certain countries, Bioplace is required to collect and remit VAT to the relevant tax authorities when you sell a digital item delivered via automatic download to the buyer. See\u00a0this Help article<\/span>\u00a0for further details. Bioplace will automatically display the increased amount charged to the buyer of the digital item to collect the correct amount of VAT, and we will remit it to the tax authorities.<\/p>

          5 – Other Governmental Fees, Charges and Levies<\/strong><\/h4>

          Certain jurisdictions may require Bioplace to collect other fees, charges or levies (e.g., environmental fees) from buyers and to remit those amounts to the relevant governmental authorities. Where Bioplace is required by law to collect such amounts, they will be charged to buyers at checkout.<\/p>

          6 – Marketplace Reporting of Seller Information<\/strong><\/h4>

          Where legally required, Bioplace will report your personal details and details of your transactions to relevant goverrnmental authorities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          OFF-PLATFORM TRANSACTIONS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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          Buy and sell items safely and securely on Bioplace.<\/p>

          \u00a0<\/p>

          At Bioplace, we are deeply committed to keeping our community safe. As part of this, we have built\u00a0Bioplace Payments<\/span>, our\u00a0Purchase Protection Programme<\/span>, and our\u00a0Case System<\/span>\u00a0to protect community members if something goes wrong with an order. These protections aren\u2019t available for transactions that take place off of Bioplace, even if the buyer and seller first found each other on Bioplace.<\/p>

          Because navigating off the Bioplace platform may increase the risk of fraud or scam exposure, taking communications and transactions off-platform is not allowed. This includes, for example:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMaking offers to buy or sell outside Bioplace<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tEncouraging buyers to purchase an item in your Bioplace shop through another venue<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tUsing a QR code to direct users off of the Bioplace platform<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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            A transaction initiated on Bioplace may not be completed off of Bioplace. The price stated in each listing description must be an accurate representation of the sale. Sellers may not alter the item’s price after a sale for the purpose of avoiding Bioplace transaction fees, misrepresent the item\u2019s location, or use another user’s account without permission.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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            SELLER POLICY<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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            Bioplace is a marketplace where you can sell the items you’ve produced, designed, and handpicked, or sourced, directly to buyers around Europe. We want to make sure that you and your buyers have a positive experience on Bioplace. Please read on to find out more about your rights, as well as what is expected of you, as a seller.<\/p>

            \u00a0<\/p>

            This policy is a part of our\u00a0Terms of Use.<\/span> By opening an Bioplace shop, you\u2019re agreeing to this policy and our Terms of Use<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tSelling Basics<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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              • \n\t\t\t\t\t\t\t\t\t\tA. What can be sold on Bioplace<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
              • \n\t\t\t\t\t\t\t\t\t\tB. What can't be sold on Bioplace<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
              • \n\t\t\t\t\t\t\t\t\t\tC. Managing your Bioplace shop<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
              • \n\t\t\t\t\t\t\t\t\t\tD. Seller Standards<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
              • \n\t\t\t\t\t\t\t\t\t\tE. Selling Fees<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tBeing a Member of the Bioplace Community<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                  • \n\t\t\t\t\t\t\t\t\t\tA. Creating and Uploading Content<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                  • \n\t\t\t\t\t\t\t\t\t\tB. Privacy and Protecting Personal Information<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                  • \n\t\t\t\t\t\t\t\t\t\tC. Communication Standards<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                    • \n\t\t\t\t\t\t\t\t\t\tI. Messages<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                    • \n\t\t\t\t\t\t\t\t\t\tII. Forums\/Teams<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                    • \n\t\t\t\t\t\t\t\t\t\tIII. Communicating Cancellations<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tFeedback, Cases, and Your Success<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                        • \n\t\t\t\t\t\t\t\t\t\tA. Reviews<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                        • \n\t\t\t\t\t\t\t\t\t\tB. Bioplace\u2019s Case System<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                        • \n\t\t\t\t\t\t\t\t\t\tC. Bioplace's Purchase Protection Programme for Sellers<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                        • \n\t\t\t\t\t\t\t\t\t\tD. Your Seller Account and Bioplace\u2019s Terms<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                          1 – Selling Basics<\/strong><\/h4>

                          Keeping in mind these basic requirements will set you up for success on Bioplace.<\/p>

                          \u00a0<\/p>

                          A. What can be sold on Bioplace<\/strong><\/p>

                          Bioplace is a unique marketplace. Buyers come here to purchase local agroforestry items that spark sustainability. As such, everything listed for sale on Bioplace must be produced, designed, handpicked, officially distributed or sourced by a seller.<\/p>

                          If you sell on Bioplace, you need to provide the following information for each of your items:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAn accurate representation of how the item was made, and by whom.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAn accurate description of any shop members<\/u> who are involved in making your items or running your business in the About section<\/u> of your shop.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYour own photographs or video content - not stock photos, artistic renderings, or photos used by other sellers or sites. Read more about listing image requirements<\/u>, including limited exceptions for custom items and items made with production partner assistance.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                            For information on how to list personalised items, please see\u00a0this Help article.<\/span><\/p>

                            We encourage you to be transparent about how your craft and party supplies were made and where your materials come from. You can disclose whether your items have social or environmental attributes, such as\u00a0organic\u00a0or\u00a0recycled. You can also indicate the\u00a0location of manufacture.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                            B. What can’t be Sold on Bioplace<\/strong><\/p>

                            Even if they otherwise meet our marketplace criteria,\u00a0prohibited items<\/span>,\u00a0services<\/span>, and\u00a0items that violate our intellectual property policies<\/span>\u00a0are not allowed to be sold on Bioplace.<\/p>

                            All listings must offer an item for sale (which includes digitally delivered items, and can also include reserved listings for custom items) or energy related services. You may not create an Bioplace listing for the purpose of sharing a referral code, posting a want ad, or similar activity that does not offer a physical or digital item for sale. Bioplace sellers also may not offer gift cards for their shops.\u00a0<\/p>

                            Bioplace may remove any listings that violate our policies. We use a combination of automated systems, manual monitoring and flags from members and third parties to help us identify items that may violate our policies. Note that listing fees are non-refundable. Bioplace may also suspend or terminate your account for any violations and you’ll still have to pay any outstanding fees on your Bioplace statement. You can find more information in our\u00a0Fees & Payments Policy.<\/span><\/p>

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                            C. Managing your Bioplace Shop<\/strong><\/p>

                            Your shop represents you and your business to the Bioplace community. It\u2019s important that you, your items and your shop are honestly and accurately represented.<\/p>

                            By selling on Bioplace, you agree that you will:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tProvide honest, accurate information to Bioplace and in your About <\/u>section.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tHonour your Shop Policies.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tEnsure your shop content, such as any text, photos or videos used to represent yourself, your shop or your listings, abide by Bioplace\u2019s policies, including our Anti-Discrimination Policy.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAccurately represent your items, including any details you provide about place of origin, provenance, attributes, components or materials, in listings<\/u> and listing photos.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tRespect the intellectual property<\/u> of others. If you feel someone has violated your intellectual property rights, you can report it to Bioplace.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tNot facilitate off-platform transactions<\/u> and thus avoiding payment risk.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tNot create duplicate shops or take any other action (such as manipulating clicks, carts or sales) for the purpose of shilling, manipulating search or circumventing Bioplace's policies.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tNot coordinate pricing with other sellers.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                              D. Seller Standards<\/strong><\/p>

                              By listing a product for sale on Bioplace you understand and agree that you are responsible for complying with all applicable laws and regulations for the products you list for sale, including any required labels and warnings. Bioplace assumes no responsibility for the accuracy, labelling, or content of your listings.<\/p>

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                              Meeting Service Level Standards<\/p>

                              As a seller, you must provide great customer service and maintain trust with your buyers. These requirements are called our Seller Service Level Standards. Bioplace may reach out to you if your shop fails to meet Bioplace’s Seller Service Level Standards. Read more\u00a0here.<\/span><\/p>

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                              By selling on Bioplace, you agree to:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tHonour your dispatch and processing times. Sellers are obligated to dispatch an item or otherwise complete a transaction with a buyer in a prompt manner, unless there is an exceptional circumstance. Please be aware that legal requirements for dispatch times vary by country. Read more in our Delivery Policy<\/u>.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tRespond to Messages in a timely manner.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tHonour the commitments you make in your shop policies.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tResolve disagreements or order issues directly with the buyer. In the unlikely event that you can\u2019t reach a resolution, Bioplace can help through our case system.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIf you are unable to complete an order, you must notify the buyer and cancel the order. Read about how to cancel an order in this Help article.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                E. Selling Fees<\/strong><\/p>

                                Sellers may be charged for using some of Bioplace\u2019s services. There are fees associated with listing, selling, advertising, and certain other Bioplace products and features. You can find information on fees in the\u00a0Fees and Payments Policy.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                1 – Being a Member of the Bioplace Community<\/strong><\/h4>

                                At Bioplace, everyone is expected to treat fellow members of the Bioplace community with respect. As a seller, you have additional responsibilities to safeguard personal information and communicate promptly with buyers in order to provide a great customer experience.<\/p>

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                                A. Creating and Uploading Content<\/strong><\/p>

                                As a member of Bioplace, you have the opportunity to create and upload a variety of content, like listings, Messages, text, photos, and videos. In order to keep our community safe and respectful, you agree that you will not upload content that:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContains hateful or derogatory language or imagery, or any content that is subject to our Anti-Discrimination and Hate Speech Policy;<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContains threats, harassment, extortion<\/u>, or violates our rules about interference;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tViolates someone else\u2019s intellectual property rights;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIs false, deceptive, or misleading;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContains unsolicited advertising or promotions, requests for donations, or spam;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContains private information, whether it is your own, or someone else\u2019s;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tEncourages or facilitates an off-platform transaction<\/u>;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContains prohibited medical drug claims;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tSexualises minors under the age of 18;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tViolates any of the rules described in our Prohibited Items Policy<\/u>.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                  Members may not use Bioplace services such as Messages, Favourites, or Collections to make inappropriate use of otherwise compliant content, whether overtly or through contextualisation.\u00a0<\/p>

                                  Some content on Bioplace is subject to additional requirements. Please see below for more details.<\/p>

                                  Read more about how Bioplace search works, what factors impact search ranking, and how you can help optimise your listings and shop\u00a0here.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                  B. Privacy and Protecting Personal Information<\/strong><\/p>

                                  You are responsible for protecting members\u2019 personal information you receive or process, and you must comply with all relevant legal requirements. This includes applicable data protection and privacy laws that govern the ways in which you can use Bioplace user information. These laws may require that you post and comply with your own privacy policy, which must be accessible to Bioplace users with whom you interact. Your privacy policy must be compatible with this policy and Bioplace\u2019s\u00a0Terms of Use<\/span>, and Bioplace’s\u00a0Privacy Policy.<\/span><\/p>

                                  \u00a0<\/p>

                                  In particular, when you sell using our Services (subject to this Policy) or use Bioplace\u2019s API, you may receive and determine what to do with certain personal information, such as when communicating with users and entering into transactions with buyers. This means you process personal information (for example, buyer name, email address, and delivery address) and, to the extent you do so, under EU law, you are an independent controller of data relating to other users that you may have obtained through the Services. For more information on the General Data Protection Regulation, see more resources at https:\/\/gdpr-info.eu and http:\/\/gdprandyou.ie. As a data controller (that is someone who decides what personal data is collected and the purpose you\u2019ll use the data for) to the extent that you process user personal information outside of the Services, you may be required under applicable data protection and privacy laws to honour requests received from such users for data access, portability, correction, deletion, and objections to processing. Also, if you disclose personal information without the buyer\u2019s proper consent, you are responsible for that unauthorised disclosure. This includes, for example, disclosures you make or unintentional data breaches. For example, you may receive a buyer\u2019s email address or other information as a result of entering into a transaction with that buyer. This information may only be used for Bioplace-related communications or for Bioplace-facilitated transactions. You may not use this information for unsolicited commercial messages or unauthorised transactions. Without the buyer\u2019s consent, and subject to other applicable Bioplace policies and laws, you may not add any Bioplace member to your email or physical mailing list, use that buyer\u2019s identity for marketing, or obtain or retain any payment information. Please bear in mind that you’re responsible for knowing the standard of consent required in any given instance. If Bioplace and you are found to be joint data controllers of personal information, and if Bioplace is sued, fined, or otherwise incurs expenses because of something that you did in your capacity as a joint data controller of buyer personal information, you agree to indemnify, defend and hold Bioplace (and its employees, agents, consultants, subsidiaries, partners, affiliates, and licensors) harmless against any claims, costs, losses, damages, liabilities, judgements and expenses (including reasonable lawyer fees) in connection with your processing of buyer personal information.<\/p>

                                  For more information, please see our\u00a0Privacy Policy.<\/span><\/p>

                                  \u00a0<\/p>

                                  C. Communication Standards<\/strong><\/p>

                                  I. Messages<\/strong><\/p>

                                  With Bioplace’s “Messages”, you have the ability to communicate directly with your buyers or other Bioplace members. Messages are a great way for buyers to ask you questions about an item or an order.<\/p>

                                  Messages may not be used for the following activities:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tSending unsolicited advertising or promotions, requests for donations or spam;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tHarassing or abusing another member or violating our Anti-Discrimination Policy;<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContacting someone after they have explicitly asked you not to; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tInterfering with a transaction or the business of another member;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tExchanging personal contact, financial or other information for the purposes of making an off-platform transaction<\/u>, including phone number, address, email, social media handles, external URLs, instructions for money transfer, QR codes, etc.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                    Interference<\/p>

                                    Interference occurs when a member intentionally interferes with another member\u2019s shop in order to drive away their business. Interference is strictly prohibited on Bioplace. Examples of interference include:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContacting another member via Messages to warn them away from a particular member, shop, or item;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPosting in public areas to demonstrate or discuss a dispute with another member;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPurchasing from a seller for the sole purpose of leaving a negative review;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMaliciously clicking on a competitor's ads in order to drain that member's advertising budget, also known as \"click fraud\".<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCreating or using an independent buyer account to maliciously up-vote another shop\u2019s negative reviews in order to position those reviews more prominently.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                      Harassment and Discrimination<\/p>

                                      Any use of Messages to harass other members is strictly prohibited. Similarly, Messages may not be used to support or glorify hatred or otherwise violate our\u00a0Anti-Discrimination Policy.<\/span> If you receive a Message that violates this policy, please let us know right away.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                      II. Forums and Teams<\/strong><\/p>

                                      Forums and Teams are public spaces provided by Bioplace where sellers can connect, but there are communication standards that must be followed. More information can be found in the Bioplace\u00a0Community Policy.<\/span><\/p>

                                      \u00a0<\/p>

                                      III. Communicating Cancellations<\/strong><\/p>

                                      If you are unable to complete a transaction, you must notify the buyer via Messages and cancel the transaction. If the buyer has already submitted payment, you must issue a full refund. You are encouraged to keep proof of any refunds in the event a dispute arises. All cancellations are subject to our\u00a0Cancellation Policy.<\/span><\/p>

                                      \u00a0<\/p>

                                      European Union Right of Withdrawal<\/p>

                                      Buyers in the European Union (EU), and in parallel buyers in the UK, may be entitled to a 14-day \u201cright of withdrawal\u201d after receiving an item, during which they may return an item for any or no reason. The details of this right vary by EU member state or in the UK. The right of withdrawal may not apply to certain items like custom items or perishable goods. Rights with respect to digital items vary by EU member state or in the UK. Read more about the EU and UK Right of Withdrawal in this\u00a0Help<\/span>\u00a0article.<\/p>

                                      Please be aware that in addition to this policy, each country has its own laws surrounding delivery, cancellations, returns and exchanges. Please familiarise yourself with the laws of your own country and those of your buyers\u2019 countries.<\/p>

                                      Sellers may still cancel an order and work toward a resolution with a buyer as they see fit for policies applied to their shops, such as the digital items policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                      3 – Feedback, Cases and Your Success<\/strong><\/h4>

                                      A. Reviews<\/strong><\/p>

                                      Reviews are a great way for you to build a reputation on Bioplace. Buyers can leave a\u00a0review<\/span>, including a one to five star rating, a recommend\/not recommend shop sign and a photograph or video of their purchase, within 60 days from the earlier date of their item being delivered (where the delivery company\u2019s delivery record is available) or their item\u2019s max estimated delivery date. If an estimated delivery date is not available, the review window opens after the order\u2019s\u00a0processing time<\/span>\u00a0and delivery time have elapsed. Buyers of digital items can leave a review for 60 days from the first time they download the item or within 6 months of purchase (whichever happens first). Buyers can\u00a0edit<\/span>\u00a0their review, including the photograph or video, any number of times during that 60\u00a0day period.<\/p>

                                      On the rare occasion you receive an unfavourable review, you can reach out to the buyer or leave a response.<\/p>

                                      In addition to our rules for Creating and Uploading Content in Section 2a, reviews and your response to reviews may not:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContain graphic, mature<\/u>, or obscene language or imagery.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tBe about things outside the seller\u2019s control, such as a delivery company, Bioplace or a third party;<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tInclude shilling or otherwise falsely inflate a shop\u2019s review score; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tUndermine the integrity of the Reviews system.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                        B. Bioplace\u2019s Case System<\/strong><\/p>

                                        The Case system is how a buyer notifies Bioplace of an order issue or dispute that they\u2019re unable to resolve with a seller, in order for Bioplace to help them reach a resolution.\u00a0Buyers must contact sellers directly via the Help with Order link and attempt to resolve any outstanding issues before opening a case on Bioplace. For this reason, it is important that you fill out your shop policies and regularly respond to Messages from your buyers. Once a buyer contacts you to notify you of a problem with an order, you will have 2-working days to resolve the issue. If the issue is unresolved in this time frame, a case may be opened by the buyer. Once a case has been opened, Bioplace will assist in the resolution of the case between the buyer and seller. This may include, but is not limited to, automatically closing the case and issuing a refund to the buyer, or reviewing the case further to help the buyer and seller resolve it as quickly as possible.<\/p>

                                        Bioplace reserves the right to resolve an order issue before the 2-working days window for circumstances including, but not limited to, seller inactivity, harassment, refusal of service, manipulation, and undermining the integrity of the case system.<\/p>

                                        Buyers may file a case for items that never arrive, arrive late or, arrive damaged, or do not match the listing description as part of Bioplace\u2019s Purchase Protection Programme (for more information on case eligibility, click\u00a0here.<\/span> Bioplace may request your assistance in resolving a case opened against your shop. By using Bioplace\u2019s case system, you understand that Bioplace may use your personal information for the purpose of resolving disputes with other members. For more information on our privacy policy,\u00a0click here.<\/span><\/p>

                                        \u00a0<\/p>

                                        C. Bioplace’s Purchase Protection Programme for Sellers<\/strong><\/p>

                                        For certain cases, sellers are protected by Bioplace’s Purchase Protection Programme. If the case falls outside of Bioplace’s\u00a0Purchase Protection Programme for Sellers<\/span>, unless otherwise required by law, you will be required to refund the order, including original postage and return postage. Bioplace reserves the right to issue a refund to the buyer and recoup funds from your account.<\/p>

                                        \u00a0<\/p>

                                        D. Your Seller Account and Bioplace\u2019s Terms<\/strong><\/p>

                                        In order to keep Bioplace safe and improve our Services, we may take actions that limit the visibility of your shop, listings or ads, or that impact your payment account. In the event a shop sees unusual order activity, you do not meet our minimum customer service standards or we otherwise believe that your actions or shop may result in buyer disputes, chargebacks, increased risk of fraud, counterfeiting, or other claims, Bioplace may take actions such as limiting visibility of your account or listings, placing restrictions or reserves on your payments account, or suspending your Bioplace account, in accordance with our\u00a0Terms of Use<\/span>, including this Policy and our\u00a0Bioplace Payments Policy.<\/span> When appropriate and permitted by law, Bioplace will communicate information to the affected seller about the issue.<\/p>

                                        In addition, we may limit the visibility of listings or ads in the interest of keeping Bioplace safe, and improving our Services. For example, listings or ads may have decreased visibility because they include terms that represent a prohibited item or based on third party policies. These listings or ads may also be restricted from appearing in one or more features of the Services. While these listings or ads may have limited visibility, they are still discoverable in search.<\/p>

                                        Bioplace may make changes to onboarding or authentication processes for sellers at our sole discretion. Completion of these processes may be required for seller account activation or continued access and usage.<\/p>

                                        If Bioplace has reason to believe you, Your Content, or your use of the Services violate our Terms, including this Seller Policy, we may deactivate Your Content to some or all users, or suspend or terminate your account (and any accounts Bioplace determines are related to your account) and your access to the Services. Sellers in the European Union can see more information\u00a0here.<\/span> Generally, Bioplace will notify you that Your Content or account has been suspended or terminated, unless you\u2019ve repeatedly violated our Terms or we have legal or regulatory reasons preventing us from notifying you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                        TERMS OF USE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                        Welcome to Bioplace. We\u2019re so glad you\u2019re here. Make yourself comfortable and have a good time, but please follow our house rules.<\/p>

                                        By agreeing to the Terms, you and Bioplace agree to submit any disputes between us exclusively to individual arbitration and not to sue in court, except in the limited circumstances described below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAccepting These Terms<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThose Other Documents We Mentioned<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYour Privacy<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYour Account with Bioplace<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYour Content<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYour Use of Our Services<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tTermination<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tWarranties and Limitation of Liability (or the Things You Can\u2019t Sue Us For)<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIndemnification (and What Happens If You Get Us Sued)<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDisputes with Other Users<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDispute Resolution (Rest of World)<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tChanges to the Terms<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tSome Finer Legal Points<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tContact Information<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                          1 – Accepting These Terms<\/strong><\/h4>

                                          This document and the other documents that we reference below make up our house rules, or what we officially call our Terms of Use (the \u201cTerms\u201d for short).<\/p>

                                          The Terms are a legally binding contract between you and Bioplace.<\/p>

                                          If you are a buyer on Bioplace, the Bioplace entity acting as merchant of record may vary depending on the currency and location of your payment instrument.<\/p>

                                          \u00a0<\/p>

                                          2 – Those Other Documents We Mentioned<\/strong><\/h4>

                                          Bioplace\u2019s Services connect people around Europe, both online and offline, to produce, sell, and buy agroforestry goods. Here\u2019s a handy guide to help you understand the specific rules that are relevant for you, depending on how you use the Services:<\/p>

                                          Our House Rules for Everyone. If you use any of our Services, you agree to these Terms, our\u00a0Privacy Policy<\/u>, and our\u00a0Anti-Discrimination Policy.<\/span><\/p>

                                          Our House Rules for Sellers.<\/span> If you list any items for sale through our Services, these policies apply to you. You can read them\u00a0here<\/span>.<\/p>

                                          Our House Rules for Buyers.<\/span> If you use our Services to browse or shop, these policies apply to you. You can read them\u00a0here<\/span>.<\/p>

                                          Our House Rules for Third Parties.<\/span> These policies apply to\u00a0intellectual property owners<\/span>,\u00a0Bioplace API users<\/span>,\u00a0affiliates<\/span>, and\u00a0anyone requesting information from Bioplace.<\/span><\/p>

                                          Search, Advertising and Recommendation Ranking Disclosures.\u00a0This\u00a0<\/span>is a concise summary of how Bioplace organises search results and advertising results that could include Your Content.<\/p>

                                          All of these policies are a part of our Terms, so be sure to read the ones that are relevant for you. Of course, you\u2019ll still want to read the rest of this document because it applies to everyone!<\/p>

                                          \u00a0<\/p>

                                          3 – Your Privacy<\/strong><\/h4>

                                          We know your personal information is important to you, so it\u2019s important to us. Our\u00a0Privacy Policy<\/span>\u00a0details how your information is collected, used and shared when you use our Services. By using our Services, you’re also agreeing that we can process your information in the ways set out in the Privacy Policy, so please read it\u00a0here<\/span>.<\/p>

                                          Both Bioplace and sellers process members\u2019 personal information (for example, buyer name, email address, and delivery address) and are therefore considered\u00a0separate and independent data controllers\u00a0of buyers\u2019 personal information under EU law. That means that each party is responsible for the personal information it processes in providing the Services. For example, if a seller accidentally discloses a buyer\u2019s name and email address when fulfilling another buyer\u2019s order, the seller, not Bioplace, will be responsible for that unauthorised disclosure. \u00a0<\/p>

                                          If, however, you (as a seller) and Bioplace are found to be joint data controllers of buyers\u2019 personal information, and if Bioplace is sued, fined, or otherwise incurs expenses because of something that you did (or failed to do) as a joint data controller of buyer personal information, then you agree to defend and indemnify Bioplace in accordance with\u00a0Section 9<\/span>\u00a0below.<\/p>

                                          \u00a0<\/p>

                                          4 – Your Account with Bioplace<\/strong><\/h4>

                                          You\u2019ll need to create an account with Bioplace to use some of our Services. Here are a few rules about accounts with Bioplace:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYou must be 18 years or older to use our Services. Minors under 18 and at least 16 years of age are only permitted to use our Services through an account owned by a parent or legal representative with their appropriate permission and under their direct supervision. Children under 16 years are not permitted to use Bioplace or the Services. You are responsible for any and all account activity conducted by a minor on your account, and there may be commercial products or services available that you may want to consider to limit a minor's access to material online. For more information, see Bioplace's Minors Policy.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tBe honest with us. Provide accurate information about yourself. It\u2019s prohibited to use false information or impersonate another person or company through your account.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tChoose an appropriate name. If you decide to not have your full name serve as the name associated with your account, you may not use language that is offensive, vulgar, infringes someone\u2019s intellectual property rights, or otherwise violates the Terms.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tYou're responsible for your account. You\u2019re solely responsible for any activity on your account. If you\u2019re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity. If you\u2019re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Accounts are generally not transferable.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tProtect your password. As we mentioned above, you\u2019re solely responsible for any activity on your account, so it\u2019s important to keep your account password secure. Here\u2019s a Help article on how to make your account more secure.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tLet's be clear about our relationship. These Terms don't create any agency, partnership, joint venture, employment, or franchisee relationship between you and Bioplace.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tCases and Appeals. To participate in our case system (as described in Section 10), or to appeal an action by Bioplace, you must have an account. This detailed Help article<\/u> should answer any questions you may have about registering an account with Bioplace.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                            5 – Your Content<\/strong><\/h4>

                                            Content that you post using our Services is your content (so let\u2019s refer to it as \u201cYour Content\u201d). We don\u2019t make any claim to it, which includes anything you post using our Services (like shop names, profile pictures, listing photos, listing descriptions, reviews, comments, videos, usernames, etc.).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tResponsibility for Your Content. You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to all parts of Your Content and that you\u2019re not infringing or violating any third party\u2019s rights by posting it.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPermission to Use Your Content. By posting Your Content through our Services, you grant Bioplace and, as authorised by Bioplace in its sole discretion, third parties, a licence to use it. We don\u2019t claim any ownership to Your Content, but we have your permission to use it to help Bioplace function and grow. That way, we won\u2019t infringe any rights you have in Your Content and we can help promote it. For example, you acknowledge and agree Bioplace may offer you or Bioplace buyers promotions on the Site, from time to time, that may relate to your listings or other listings on Bioplace.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tRights You Grant Bioplace. By posting Your Content, you grant Bioplace and, as authorised by Bioplace in its sole discretion, third parties, a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual licence to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content. This allows us to provide the Services and to promote Bioplace, your Bioplace shop, other shops and listings, or the Services in general, in any formats and through any channels, including across any Bioplace Services, our partners, or third-party website or advertising medium. You agree not to assert any moral rights or rights of publicity against us for using Your Content. You also recognise our legitimate interest in using it, in accordance with the scope of this license, to the extent Your Content contains any personal information. That sounds like a lot, but it\u2019s necessary for us to keep Bioplace going. Consider these examples: if you upload a photo or video of a listing on your Bioplace shop, we have permission to display it to buyers, and we can resize or enhance it so it looks good to a buyer using our mobile app; if you post a description in English, we can translate it into another language so a local buyer elsewhere can learn the story behind your item; and if you post a beautiful photo or video of your latest product, we can feature it - often along with your shop name and shop picture - on our homepage, in one of our blogs or even on a billboard to help promote your business and Bioplace\u2019s.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tReporting Unauthorised Content. Bioplace has great respect for intellectual property rights, and is committed to following appropriate legal procedures to remove infringing content from the Services. If content that you own or have rights to has been posted to the Services without your permission and you want it removed, please follow the steps listed in our Intellectual Property Policy<\/u>. If Your Content is alleged to infringe another person\u2019s intellectual property, we will take appropriate action, such as disabling it if we receive a report of infringement that complies with our policies, or terminating your account if you are found to be a repeat infringer. We\u2019ll notify you if any of that happens.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                            • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tInappropriate, False, or Misleading Content. This should be common sense, but there are certain types of content we don\u2019t want posted on Bioplace\u2019s Services (for legal reasons or values). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar, or otherwise offensive or in violation of our Prohibited Items Policy<\/u>, Community Policy<\/u>, or any part of our Terms. You also agree not to post any content that is false and misleading or uses the Services in a manner that is fraudulent or deceptive.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                              6 – Your Use of Our Services<\/strong><\/h4>

                                              License to Use Our Services.\u00a0We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services – subject to the Terms and the following restrictions in particular:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDon\u2019t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you. For example, it\u2019s your responsibility to obtain any permits or licences that your shop requires, and to meet applicable legal requirements in applicable jurisdiction(s). This includes the sale and delivery of your items, such as age verification upon delivery, where required by law. You may not sell anything that violates any laws<\/u>; you must comply with our Sanctions Policy<\/u>, and you may not engage in fraud (including false claims or infringement notices), theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Bioplace, another Bioplace user, or a third party.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPay Your Bills. You are responsible for paying all fees that you owe to Bioplace. Except as set forth below, you are also solely responsible for collecting and\/or paying any applicable taxes for any purchases or sales you make through our Services. Where applicable, Bioplace will calculate, collect and remit value-added tax or VAT and sales tax. Some countries may refer to VAT using other terms, e.g. Goods and Services Tax (GST), but we\u2019ll just refer to VAT, GST, and any local sales taxes collectively as \u201cVAT\u201d. Please see this FAQ<\/u> and our Fees & Payments Policy<\/u> for more information on taxes, including details on the taxes Bioplace collects and remits from the buyers. Your fees, bills, taxes, and how you can pay them are fully explained in our Fees & Payments Policy<\/u>.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDon\u2019t Steal Our Stuff. You agree not to crawl, scrape, or spider any page of the Services or to reverse engineer or attempt to obtain the source code of the Services (including both Bioplace Intellectual Property and Seller Content) without our express permission. If you want to use our API, please follow our API Terms of Use.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDon\u2019t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example by distributing a virus, excessive requests to our site or platform, or other harmful computer code.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tFollow Our Trademark Policy. The name \"Bioplace\" and the other Bioplace marks, phrases, logos, and designs that we use in connection with our Services (the Bioplace Trademarks), are trademarks, service marks, or trade dress of Bioplace in the EU and other countries. If you\u2019d like to use our trademarks, you agree to follow our Trademark Policy.<\/u><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tShare Your Ideas. We love your suggestions and ideas! They can help us improve your experience and our Services. Any ideas or other materials you submit to Bioplace (not including Your Content or items you sell through our Services) are considered non-confidential and non-proprietary to you. You grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
                                              • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tTalk to Us Online. From time to time, Bioplace will provide you with certain legal information in writing. By using our Services, you\u2019re agreeing to our Electronic Communications Policy<\/u>, which describes how we provide that information to you. It says that we can send you information electronically (such as by email) instead of mailing you paper copies (it\u2019s better for the environment), and that your electronic agreement is the same as your signature on paper.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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                                                7 – Termination<\/strong><\/h4>

                                                Termination By You.\u00a0We’d hate to see you go, but you may terminate your account with Bioplace at any time from your account settings. You can find more information in this\u00a0Help article.<\/span> Terminating your account will not affect the availability of some of Your Content that you posted through the Services prior to termination. Oh, and you\u2019ll still have to pay any outstanding bills.<\/p>

                                                Termination By Bioplace.\u00a0We may terminate or suspend your account (and any accounts Bioplace determines are related to your account) and your access to the Services should we have reason to believe you, your Content, or your use of the Services violate our Terms. If we do so, it\u2019s important to understand that you don\u2019t have a contractual or legal right to continue to use our Services, for example, to sell or buy on our websites or mobile apps. Generally, Bioplace will notify you that your account has been terminated or suspended, unless you\u2019ve repeatedly violated our Terms or we have legal or regulatory reasons preventing us from notifying you.<\/p>

                                                If you or Bioplace terminate your account, you may lose any information associated with your account, including Your Content.<\/p>

                                                We May Discontinue the Services\u00a0Bioplace reserves the right to change, suspend, or discontinue any of the Services for you, any or all users, at any time, for any reason, including those laid out in Bioplace\u2019s policies under these Terms of Use. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.<\/p>

                                                Survival.\u00a0The Terms will remain in effect even after your access to the Service is terminated, or your use of the Service ends.<\/p>

                                                8 – Warranties and Limitation of Liability (or the Things You Can\u2019t Sue Us For)<\/strong><\/h4>

                                                Items You Purchase.\u00a0You understand that Bioplace does not manufacture, store, or inspect any of the items sold through our Services. We provide the venue; the items in our marketplace are produced, listed, and sold directly by independent sellers, so Bioplace can’t and does not make any warranties about their quality, safety, authenticity, or their legality. Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release Bioplace from any claims related to items sold through our Services, including for defective items, misrepresentations by sellers, or items that caused environmental or physical injury (like product liability claims). Bioplace will take care that products announced in the marketplace comply with our values and sustainability standards, but we cannot guarantee its full correspondence. Perfection does not exist.<\/p>

                                                Content You Access.\u00a0You may come across materials that you find offensive or inappropriate while using our Services. We make no representations concerning any content posted by users through the Services. Bioplace is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by users that you accessed through the Services. You release us from all liability relating to that content.<\/p>

                                                People You Interact With.\u00a0You can use the Services to interact with other individuals, either online or in person. However, you understand that we do not screen users of our Services other than to meet certain compliance and legal obligations, and you release us from all liability relating to your interactions with other users. Please be careful and exercise caution and good judgement in all interactions with others, especially if you are meeting someone in person.\u00a0This Help article<\/span>\u00a0has some good advice about handling in-person meetings.<\/p>

                                                Third-Party Services.\u00a0Our Services may contain links to third-party websites or services that we don\u2019t own or control (for example, links to Facebook, Twitter\/X and LinkedIn). You may also need to use a third party\u2019s product or service in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Bioplace is not a party to those agreements; they are solely between you and the third party.<\/p>

                                                Promotions.\u00a0Bioplace special offers or promotions are managed by Bioplace in its sole discretion and redemption of and participation in such offers or promotions are subject to Bioplace’s sole discretion. Bioplace is not responsible for special offers or promotions provided by sellers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                                WARRANTIES.\u00a0BIOPLACE IS DEDICATED TO MAKING OUR SERVICES THE BEST THEY CAN BE, BUT WE\u2019RE NOT PERFECT AND SOMETIMES THINGS CAN GO WRONG. YOU UNDERSTAND THAT OUR SERVICES ARE PROVIDED \u201cAS IS\u201d AND “AS AVAILABLE” WITHOUT ANY KIND OF WARRANTY (EXPRESS OR IMPLIED). WE ARE EXPRESSLY DISCLAIMING ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE.<\/p>

                                                WE DO NOT GUARANTEE THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL MATERIALS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR EXPECTATIONS. YOU USE THE SERVICES SOLELY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.<\/p>

                                                LIABILITY LIMITS. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER BIOPLACE (NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBSIDIARIES, PARTNERS, OR AFFILIATES) SHALL BE LIABLE TO YOU FOR ANY LOST PROFITS OR REVENUES, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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                                                9 – Indemnification (and What Happens If You Get Us Sued)<\/strong><\/h4>

                                                We hope this never happens, but if Bioplace gets sued or receives a claim, notice, inquiry or demand because of something that you did (or failed to do), you agree to defend and indemnify us. That means, without limitation, you\u2019ll defend, reimburse, compensate, and hold Bioplace (including any of our employees, officers, directors, agents, subsidiaries, and affiliates) harmless from any allegation, claim, demand, lawsuit, loss, liability, or expense of any kind (including reasonable lawyer\u2019s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms, items you buy or sell through the Services, and\/or your actual or alleged violation of any law or any third party\u2019s rights. We reserve the right to handle our legal defence however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.<\/p>

                                                \u00a0<\/p>

                                                10 – Disputes with Other Users<\/strong><\/h4>

                                                If you find yourself in a dispute with another user of Bioplace\u2019s Services or a third party, we encourage you to contact the other party and try to resolve the dispute amicably. In most cases, disputes are solved with a bit of flexibility and comprehension and don\u2019t forget that sometimes is the best opportunity to make a client loyal or a preferred seller when solved equitably.<\/p>

                                                Case System.\u00a0Buyers and sellers who are unable to resolve a dispute related to a transaction on our websites or mobile apps may participate in our case system with a registered account. You can find details about the case system in\u00a0this Help article.<\/span> In our sole discretion, Bioplace will attempt to help you resolve disputes in good faith, but we will not make judgements or determinations regarding legal issues or claims. Bioplace has no obligation to resolve, or to assist in resolving, any disputes.<\/p>

                                                Release of Bioplace.\u00a0You release Bioplace from any claims, demands, and damages arising out of disputes with other users or third parties.<\/p>

                                                \u00a0<\/p>

                                                11 – Dispute Resolution <\/strong><\/h4>

                                                This Section 12 applies if your country of principal residence or establishment is within Europe (including the European Economic Area, Switzerland, and the United Kingdom). Because your contract is with Bioplace, we each agree that the Terms and any disputes between us will be exclusively governed by Spanish law, and exclusively decided in the courts of Barcelona, Spain, except to the extent prohibited by law. If you are an individual consumer, you may be entitled to invoke the mandatory consumer protection laws of your country of residence, and\/or to bring legal proceedings in the courts of that country. If Bioplace needs to enforce its rights against you as an individual consumer, we will do so only in your country of residence. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.<\/p>

                                                If a dispute arises between you and Bioplace, we encourage you to contact\u00a0Bioplace Support<\/span>\u00a0to seek a resolution. For EU sellers, Bioplace provides a complaint-handling system that is available free of charge and easily accessible. Information about the Platform-to-Business (\u201cP2B\u201d) Regulation is\u00a0here<\/span>, including information about how we handle complaints. You may raise a concern or complaint related to P2B\u00a0here<\/span>. You or Bioplace also may refer qualifying disputes to mediation before the\u00a0Centre for Effective Dispute Resolution<\/span>\u00a0or resolution through the\u00a0European Commission’s online dispute resolution platform.<\/span><\/p>

                                                \u00a0<\/p>

                                                12 – Changes to the Terms<\/strong><\/h4>

                                                We may update these Terms from time to time, including by adding entirely new terms and deleting existing terms. If the changes are material, we\u2019ll let you know in advance by posting the changes through the Services and\/or sending you an email or message about the changes. Your use of the Services after the effective date of the changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you may close your account.<\/p>

                                                \u00a0<\/p>

                                                13 – Some Finer Legal Points<\/strong><\/h4>

                                                The Terms, including all of the policies that make up the Terms, supersede any other agreement between you and Bioplace regarding the Services. If any part of the Terms is found to be invalid or unenforceable, that part will be limited to the minimum extent necessary and severed so that the Terms will otherwise remain in full force and effect. Our failure to enforce any part of the Terms is not a waiver of our right to later enforce that or any other part of the Terms. We may assign any of our rights and obligations under the Terms.<\/p>

                                                \u00a0<\/p>

                                                14 – Contact Information<\/strong><\/h4>

                                                If you have any questions about the Terms, please email us at\u00a0legal@Bioplace.biz.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                                RULES OF USE EXTORTION Extortion is prohibited on Bioplace, as outlined in our\u00a0Buyer Policy\u00a0and\u00a0Seller Policy. \u00a0 The following actions are examples of extortion: A buyer leaves a negative review in an attempt to force the seller into providing additional items that were not agreed upon in the original transaction. 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